TalonInsights
I come to you first.
Most suppliers quote from a ten-minute phone call and a guess. I don't. Before anybody talks about price, I come to your premises, walk the business with you, and put what I find in writing. That visit has a name, a price, and a deliverable.
How it works
Three steps. One document.
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I come to you
Your unit, your office, your yard — anywhere in the West Midlands, at a time that suits you. An hour or two on site. No jargon: I explain everything in plain English, and I'm there to listen more than talk.
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I map how you work
What a job looks like from enquiry to invoice. Where the time goes. Which parts hurt, which parts your people quietly work around, and which of them software or a better website can genuinely fix — often less than you'd fear.
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You get a written scope
A short document within the week: what I recommend, what it would cost as a fixed price, what it deliberately excludes, and what I'd do first. Yours to keep — and to take to any other supplier you like.
The price
£350–£500, fixed. Credited in full.
The fee depends on distance and the size of the business — agreed before I set off, never adjusted after. And every pound of it comes off the price of any project that goes ahead. Hire me, and the visit cost you nothing.
- Paid discovery keeps everyone honest. You get real work, not a sales visit wearing a clipboard.
- The scope is yours either way. Use it with me, use it to brief someone else, or use it to decide to do nothing.
- "Do nothing" is a real answer. If the honest recommendation is that you don't need what you thought you needed, the document says so.
What the written scope contains
- How the work actually flows today — as observed, not as assumed.
- The specific problem worth solving first, and why.
- What I'd build or change, in plain English.
- A fixed price and milestone dates.
- What's deliberately out of scope, so the number can't drift.
Common questions
Asked before, answered straight.
Why isn't it free, like everyone else's "free consultation"?
Because a free consultation is a sales meeting, and you know it the moment it starts. A paid visit obliges me to deliver something useful whether or not you ever hire me — and it means the people who book are serious, which keeps my diary open for them.
What do you need from us on the day?
An hour or two of the owner's time, and ideally ten minutes with whoever actually runs the process day to day — they always know where the real problems are. No preparation needed. I'm coming to see how it works, not a rehearsal.
Is there any obligation afterwards?
None. You've paid for the visit and the scope; both are yours. Roughly the worst outcome available is that you spent a few hundred pounds learning exactly what your business needs and what it should cost — before spending thousands with anybody.
How soon do I get the scope?
Within one week of the visit, usually sooner. If anything in it isn't clear, the follow-up call to walk through it costs nothing.
Get started
Book a Groundwork Visit — I'll come to you.
No jargon, no pressure, and a written scope you keep whether or not you go ahead. I reply within one working day.